About the Role
We are seeking an experienced Technical Writer to support the creation and optimization of our technical documentation. The ideal candidate will be responsible for transforming complex technical information into structured, clear, and user-friendly documentation.
Remote and Flexible schedule
Payment per project or hourly rate (to be defined)
Possibility of long-term collaboration
Key Responsibilities
Assist in creating and updating:
-Help Center articles
-Feature documentation
-Onboarding guides
-Release notes
-Internal process documentation
Work closely with Product Managers and Engineers to understand new features
Translate complex product functionality into clear, customer-friendly documentation
Support documentation for integrations and APIs (where applicable)
Help structure and maintain our knowledge base
Ensure documentation aligns with product updates and releases
Structure and maintain documentation in tools such as Notion, Confluence, GitBook, or similar
Requirements
Proven experience as a Technical Writer
Strong portfolio of technical documentation (mandatory)
Excellent written English skills
Experience documenting digital products, SaaS platforms, or APIs
Ability to work independently and meet deadlines
Strong communication skills with technical stakeholders
Nice to Have
Experience documenting APIs or developer-focused products
Knowledge of Markdown, Git, Confluence, Notion, GitBook, or similar tools
Experience working in startup or fast-paced tech environments
Ability to create documentation standards and style guides
About Opplane
Opplane specializes in providing advanced data-focused solutions for financial services, telecommunication, and reg-tech to accelerate their digital transformation journey. Opplane leadership team is comprised of Silicon Valley serial entrepreneurs and experienced executives. Its expertise comes from years of specific industry experience at some of the world’s top companies, such as PayPal, Xerox Parc, Amazon, Wells Fargo, SoFi in the areas of product management, data technology, data governance, data privacy, security, machine learning, and risk management.